FAQs

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Balloons by Design in San Rafael is here to answer all your questions. We’re always ready to hear you out and respond to any concerns that you might have.

Frequently asked questions

How long will the balloons last?

Balloons by Design in San Rafael is here to answer all your questions. We’re always ready to hear you out and respond to any concerns that you might have.

Are balloons biodegradable?

Balloons are not plastic. They’re made from the milky sap of the rubber tree. They decompose like plant leaves, almost immediately. You can check out what the Balloon Council has to say for more in-depth facts.

Where does the latex used in balloons come from?

Latex balloons are produced from the milky sap of the rubber tree, Hevea brasiliensis. The rubber tree originated in the tropical forests of South America and was taken to Europe from Brazil. It is now grown on plantations in many tropical countries. The latex is collected in buckets, as it drips from harmless cuts in the bark. The use of latex balloons and other products, such as surgical gloves, make rubber trees economically valuable, which discourages people from cutting them down. Click here for more information.
How far in advance do I need to book you, to be sure you are available for my event?
Book an on-site planning time as soon as the date is set. Special occasions can book up quickly (such as New Year’s Eve or June weddings). Please contact us and let us know the date you have in mind.
What geographical area do you serve? How far are you willing to travel?
Balloons by Design delivers all throughout the San Francisco bay area and worldwide—Balloons by Design can be available for on-site decorating projects anywhere in the world for any special events you can dream up, such as conferences, incentive retreats, conventions, weddings, social events, and themed parties.

What forms of payment do you accept?
Balloons by Design accepts cash, checks, and credit cards.

Do I need to put down a deposit?
In order to hold the date for your balloon designs on your special event date, a deposit is required, along with a signed contract. This allows for preplanning, timely delivery, and installation.

Is there a delivery fee?
Yes, we take the hassle off your plate and deliver to the venue site. Often, loading a car with a balloon bouquet can be dangerous with no visibility and a challenge you should not experience. We at Balloons by Design have the perfect vehicle for your deliveries.

What’s the difference between ordering from Balloons by Design and going to the grocery store for a bouquet?
Specialty balloons that set a bouquet apart and make it unique, i.e. stars, polka dots, variegated designs of color combos and various other designs

Is there a delivery fee?
In order to hold the date for your balloon designs on your special event date, a deposit is required, along with a signed contract. This allows for preplanning, timely delivery, and installation.


  • Specialty balloons that set a bouquet apart and make it unique, i.e. stars, polka dots, variegated designs of color combos and various other designs

  • Full selection of colors

  • Small, medium, large, and extra-large sizes

  • Messages – the written word i.e. Graduation, Congratulations, Get Well, New Baby, Anniversary,  and sentimental and gratitude messages available.

  • Special solution that allows the balloons to last longer (not available from a grocery store)

  • Artistic custom arrangements - not just ordinary or  what’s available at a store

  • Special decorative balloon bouquets that fit your color theme

  • A huge selection of designer Mylar balloons not available at ready to buy, i.e. dolphins, fish, butterflies, tennis balls, multicolored designs that could include moon and stars, hearts and love, etc.

  • Drink balloons i.e. punch, champagne, margaritas, martinis, wine, fruits and vegetables, flowers

  • Special characters i.e. animals, Spiderman, motorcycles, critters, and more.

In order to hold the date for your balloon designs on your special event date, a deposit is required, along with a signed contract. This allows for preplanning, timely delivery, and installation.
Balloon drops add an exciting, magical moment to your event. Make your events spectacular with our balloon drop decorations. Also, look at more options here.

We have over 30 years of experience in the business and know how to give you results you'll love.

415-479-1270
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